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Ron Briggs — Apr 30, 2017 12:30AM EDT

I have tried to upload my photo (jpeg) but the site won't read it saying it is not supported. Thank You


1 Community Answers

Patricia Lyons - May 01, 2017 at 01:20PM EDT

Praetorian Group Agent

Hello Mr. Briggs,

If you need to change information in your profile (i.e. email address, password, agency info, newsletter subscription, etc.), you can do so by logging into your profile page. Please log into your membership and go to https://www.firerescue1.com/profile/

Select where it says to “upload photo” and select your profile picture. Your JPG image should work fine.

Please let us know if you continue to experience any trouble with this function by emailing Member Support directly at CustomerSupport@firerescue1.com and provide us with the details, as well as the image you would like posted. We will take care of you.

I hope this helps. Please let us know how we may further assist you and thank you for being a patron of FireRescue1.com and FireChief.com!
_______________________________________________________________________

Respectfully,
Patricia Lyons
Member Services Coordinator
Direct: 415.318.3826
Fax: 415.962.8340
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